returns

Thank you for your purchase. We hope you are happy with your purchase. However, Should you want to return product(s) ordered on www.lealabob.com you have 14 days upon the receipt of your order to request to return your product(s).

Note that custom-made, preordered and lingerie are not eligible for return. Any product(s) bought on sale or with a discount code are only eligible for store credit. Items bought with store credit will be refunded with store credit.

Returned products(s) must be in their original condition; undamaged, unwashed, unused and have all original tags and labels attached.

If your returned product(s) are in used condition, we will not accept your return and send them back at your expense, to your original shipping address.

If you would like to make a return, please first email order@lealabob.com to receive a Return Merchandise Authorization (RMA) number. after receiving an rma number, place the item(s) securely in its original packaging and include your proof of purchase and send your return to the following address:

lealabob
lea resech
attn: returns #rma
schmalenbachstraße 13
12057 berlin
germany
+49 157 33237166

Please note that after starting a return you have 10 working days to ship and provide us with proof of postage and/or tracking number. Otherwise we may reserve the right to decline your return.

You can use any postal service of your choice. Please remember to send us the tracking number. The item is your responsibility until it reaches us, so we advise you to send it with tracking.

When returning from a non-EU country please remember to state on the commercial invoice that this is a return. Non-labeled returns can end up in customs and delay your refund.

The shipping costs, additional duty and/or tax fees are the customers responsibility and may be deducted from your refund. The return will be refunded within 14 working days upcon reception. The same payment method will be used for the refund as for the purchase. lealabob reserves the right to reject returns when sent beyond the return period limit and / or when the product(s) are not in their original condition.